Philosophy

we love caring for our seniors

Philosophy

We provide Outstanding Care

At Heathfields Residential Care Home, we believe that upholding the rights of our residents is at the heart of delivering exceptional care. Our care philosophy is built on dignity, respect, and empowerment. We actively encourage all residents to exercise their rights and make informed choices in every aspect of their daily lives.

Provide a homely, secure, stable, comfortable and welcoming environment where individuality of care and maintenance of dignity is paramount. Deliver a flexible service which improves and sustains residents’ overall quality of life.
Provide excellent quality care based on clinical effectiveness, evaluated and audited as required by the Regulation and Inspection of Social Care Wales Act 2016.
Ensure our residents are understood by using the most appropriate channel of communication.
Provide an environment that service users feel is their own by promoting independence, encouraging contact with family, and providing security, comfort and reassurance.
Make every change to a service user’s level of care and support with a smooth transition by ensuring that changes to needs are met with a seamless delivery.
Respect our residents’ choices by enabling them to make decisions for themselves. In situations where this is not possible, maintain relationships with relatives in order to act in the residents’ best interests.
Welcome relatives into the Home at any time, provide a homely environment in which families feel comfortable and ensure that they feel they are part of our Home too.
Have the right to privacy for themselves, their belongings and their affairs. Staff adopt a ‘knock before entering’ approach when going in to a resident’s own room.
Heathfields Residential Care Home supports a holistic approach to our deliverance of care.

Our Care

Our extremely experienced team of nurses and carers is led by our dedicated manager and all are committed to providing the highest standards of care.

Our Care

Our extremely experienced team of nurses and carers is led by our dedicated manager and all are committed to providing the highest standards of care.

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Area Info

If you are coming for a visit and are planning an excursion nearby, there are great attractions for visitors and guests to discover in the local area.

Area Info

If you are coming for a visit and are planning an excursion nearby, there are great attractions for visitors and guests to discover in the local area.

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Feedback

Our passion for care is truly reflected in the honest and valued feedback we receive from our residents and their family members.

Feedback

Our passion for care is truly reflected in the honest and valued feedback we receive from our residents and their family members.

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Philosophy

we love caring for our seniors

Philosophy

Our Care

Our Care

Area Info

Area Info

Feedback

Feedback

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